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Please HELP!!! Conversion Failure issue

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Jul 29, 2019

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I am unable to combine files, keeps giving conversion failure error

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Please HELP!!! Conversion Failure issue

New Here ,
Jul 29, 2019

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I am unable to combine files, keeps giving conversion failure error

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Jul 29, 2019 0
Adobe Employee ,
Jul 30, 2019

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Hi Toyosi,

  • Since you are getting conversion failure error while combining files, I believe you are working on Document Cloud web Adobe Document Cloud  or you are using Adobe Acrobat DC's "Combine files" feature.
  • Change web browser and try conversion through a different one or delete cache and cookies of the current one.

For testing purpose, please connect the computer to a different network environment like a guest wired/wireless network, or mobile hotspot and try converting the PDF.

Let us know how it goes.

Thanks,

Akanchha

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