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Poor quality when converting---very dissatisfied. How can I get a refund?

New Here ,
Nov 07, 2018

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Hi there,

    In a previous year  I purchased this service because I LOVED being able to convert .pdf to word so I decided to subscribe again...however, this time...it is extremely poor quality.  Is it possible to get a refund?

Hi Elizabethk,

We are sorry for the delay in response to your query and your poor experience with the service.

Since its not meeting your expectation, then you can cancel the subscription anytime you want. You may refer to the following article for the cancellation Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Or

Refer to the link  Contact Customer Care

1- Select Account issues

2-

3- Select the Payments option and then click on "Show me my contact options".

Let us know if you require any further assistance.

Regards,

Akanchha

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Poor quality when converting---very dissatisfied. How can I get a refund?

New Here ,
Nov 07, 2018

Copy link to clipboard

Copied

Hi there,

    In a previous year  I purchased this service because I LOVED being able to convert .pdf to word so I decided to subscribe again...however, this time...it is extremely poor quality.  Is it possible to get a refund?

Hi Elizabethk,

We are sorry for the delay in response to your query and your poor experience with the service.

Since its not meeting your expectation, then you can cancel the subscription anytime you want. You may refer to the following article for the cancellation Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Or

Refer to the link  Contact Customer Care

1- Select Account issues

2-

3- Select the Payments option and then click on "Show me my contact options".

Let us know if you require any further assistance.

Regards,

Akanchha

Views

59

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 07, 2018 0
Adobe Employee ,
Nov 16, 2018

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Hi Elizabethk,

We are sorry for the delay in response to your query and your poor experience with the service.

Since its not meeting your expectation, then you can cancel the subscription anytime you want. You may refer to the following article for the cancellation Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Or

Refer to the link  Contact Customer Care

1- Select Account issues

2-

3- Select the Payments option and then click on "Show me my contact options".

Let us know if you require any further assistance.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Nov 16, 2018 0
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