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Printing Issues

New Here ,
Jan 07, 2016

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I can't print PDF files this morning.  It says no pages have been selected although, in fact, they have.  I have tried selecting All Pages, Current Page and specific pages and nothing works.  I can print PDF files from websites but not the same file when it is on the computer.

Hi douga75689985,

Try the following: open Adobe Acrobat/Reader navigate to Edit menu -> Preferences

  • under Documents, change 'View documents in PDF/A mode' to Never
  • under Security (Enhanced), disable Protected Mode at startup

Click OK to confirm the changes.

Relaunch Acrobat/Reader, now try to print the PDF file.

Let me know if it works.

Regards,
Aadesh

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Printing Issues

New Here ,
Jan 07, 2016

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I can't print PDF files this morning.  It says no pages have been selected although, in fact, they have.  I have tried selecting All Pages, Current Page and specific pages and nothing works.  I can print PDF files from websites but not the same file when it is on the computer.

Hi douga75689985,

Try the following: open Adobe Acrobat/Reader navigate to Edit menu -> Preferences

  • under Documents, change 'View documents in PDF/A mode' to Never
  • under Security (Enhanced), disable Protected Mode at startup

Click OK to confirm the changes.

Relaunch Acrobat/Reader, now try to print the PDF file.

Let me know if it works.

Regards,
Aadesh

TOPICS
Acrobat.com Cloud Storage

Views

280

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 07, 2016 0
Jan 08, 2016

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Hi douga75689985,

Try the following: open Adobe Acrobat/Reader navigate to Edit menu -> Preferences

  • under Documents, change 'View documents in PDF/A mode' to Never
  • under Security (Enhanced), disable Protected Mode at startup

Click OK to confirm the changes.

Relaunch Acrobat/Reader, now try to print the PDF file.

Let me know if it works.

Regards,
Aadesh

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Jan 08, 2016 0
New Here ,
Jan 08, 2016

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Aadesh:

That worked. What I would like to know now is why I had to do this. I did not make any changes leading up to this – none, not even something I didn’t think would cause a problem.

Thanks for the help.

Doug Allen

Wy'east Engineering

784 Northridge Center, Suite 229

Salinas, California 93906

(831)443-5514

(FAX)444-9490

E-mail: wyeasteng@redshift.com

Website: www.wyeasteng.com

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Jan 08, 2016 0
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