Purchased wrong subsciption by accident and would like a refund so can purchase the correct one

[marijaz59391136]

I just purchased the Monthly Adobe PDF Pack, and realized I actually need to purchase the Acrobat Standard DC subscription (month-to-month)‎ instead. Could I get a refund so I can purchase the other option?

[AnandSri · Accepted solution]

HI Marijaz,

As per the description above, you want to cancel the Adobe PDFPack service, and want to get a refund, so that can purchase the correct Adobe Subscription, Is that correct?

For the cancellation, refer to the following link: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may have to contact the support team for the cancellation/refund/new purchase: Contact Customer Care

Sign in with your Adobe ID and password to contact the support team.

Hope this helps.

Regards,

Anand Sri.