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Purchased wrong subsciption by accident and would like a refund so can purchase the correct one

New Here ,
Sep 07, 2017

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I just purchased the Monthly Adobe PDF Pack, and realized I actually need to purchase the Acrobat Standard DC subscription (month-to-month)‎ instead. Could I get a refund so I can purchase the other option?

HI Marijaz,

As per the description above, you want to cancel the Adobe PDFPack service, and want to get a refund, so that can purchase the correct Adobe Subscription, Is that correct?

For the cancellation, refer to the following link: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may have to contact the support team for the cancellation/refund/new purchase: Contact Customer Care

Sign in with your Adobe ID and password to contact the support team.

Hope this helps.

Regards,

Anand Sri.

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Purchased wrong subsciption by accident and would like a refund so can purchase the correct one

New Here ,
Sep 07, 2017

Copy link to clipboard

Copied

I just purchased the Monthly Adobe PDF Pack, and realized I actually need to purchase the Acrobat Standard DC subscription (month-to-month)‎ instead. Could I get a refund so I can purchase the other option?

HI Marijaz,

As per the description above, you want to cancel the Adobe PDFPack service, and want to get a refund, so that can purchase the correct Adobe Subscription, Is that correct?

For the cancellation, refer to the following link: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may have to contact the support team for the cancellation/refund/new purchase: Contact Customer Care

Sign in with your Adobe ID and password to contact the support team.

Hope this helps.

Regards,

Anand Sri.

TOPICS
PDF Pack

Views

362

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 07, 2017 0
Adobe Employee ,
Sep 08, 2017

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HI Marijaz,

As per the description above, you want to cancel the Adobe PDFPack service, and want to get a refund, so that can purchase the correct Adobe Subscription, Is that correct?

For the cancellation, refer to the following link: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may have to contact the support team for the cancellation/refund/new purchase: Contact Customer Care

Sign in with your Adobe ID and password to contact the support team.

Hope this helps.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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