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"system not responding"

New Here ,
Aug 24, 2018

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I'm consistently getting a "system not responding" notice when I try to open documents. Has anyone had this issue and does anyone have any advice?

Hi Beckyb,

As shared, "system not responding" so do you get this error while opening the only pdf document or any file that you open? Also, its not clearly mentioned that which application is causing trouble for you? Is it Adobe's Acrobat or Reader?

If yes! then you may try the following steps-

1- Open the application and run the "Repair Installation". Adobe Reader>Help>Repair Installtion

2- As its system not responding error not the application not responding so you may check the "System Update" first.

3- Still no luck, then you can uninstall the app using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and reinstall it through Adobe Acrobat Reader DC Install for all versions

Let us know if none of the solution works.

Regards,

Akanchha

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"system not responding"

New Here ,
Aug 24, 2018

Copy link to clipboard

Copied

I'm consistently getting a "system not responding" notice when I try to open documents. Has anyone had this issue and does anyone have any advice?

Hi Beckyb,

As shared, "system not responding" so do you get this error while opening the only pdf document or any file that you open? Also, its not clearly mentioned that which application is causing trouble for you? Is it Adobe's Acrobat or Reader?

If yes! then you may try the following steps-

1- Open the application and run the "Repair Installation". Adobe Reader>Help>Repair Installtion

2- As its system not responding error not the application not responding so you may check the "System Update" first.

3- Still no luck, then you can uninstall the app using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and reinstall it through Adobe Acrobat Reader DC Install for all versions

Let us know if none of the solution works.

Regards,

Akanchha

Views

209

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 24, 2018 0
Adobe Employee ,
Aug 24, 2018

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Hi Beckyb,

As shared, "system not responding" so do you get this error while opening the only pdf document or any file that you open? Also, its not clearly mentioned that which application is causing trouble for you? Is it Adobe's Acrobat or Reader?

If yes! then you may try the following steps-

1- Open the application and run the "Repair Installation". Adobe Reader>Help>Repair Installtion

2- As its system not responding error not the application not responding so you may check the "System Update" first.

3- Still no luck, then you can uninstall the app using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and reinstall it through Adobe Acrobat Reader DC Install for all versions

Let us know if none of the solution works.

Regards,

Akanchha

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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