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Re: Cancel the subscription

New Here ,
Oct 18, 2017

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Hello, I cannot cancel my subscribsion to illustrator and do all the steps, me the option does not appear to eliminate or to cancel account. And followed quite the steps. Bernardita Jiménez

Branched it to a new discussion.

Hi Bernardita,

Sorry for the delay in response.

As you have mentioned above, you do not get the option to cancel the subscription on your account.

In this case, I would suggest you contact support here contact-bumper to get this subscription canceled.

When you open the link, please sign in with your Adobe ID under which you have purchased the subscription.

Let us know if you need any help.

Regards,

Meenakshi

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Re: Cancel the subscription

New Here ,
Oct 18, 2017

Copy link to clipboard

Copied

Hello, I cannot cancel my subscribsion to illustrator and do all the steps, me the option does not appear to eliminate or to cancel account. And followed quite the steps. Bernardita Jiménez

Branched it to a new discussion.

Hi Bernardita,

Sorry for the delay in response.

As you have mentioned above, you do not get the option to cancel the subscription on your account.

In this case, I would suggest you contact support here contact-bumper to get this subscription canceled.

When you open the link, please sign in with your Adobe ID under which you have purchased the subscription.

Let us know if you need any help.

Regards,

Meenakshi

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159

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 18, 2017 0
Adobe Employee ,
Oct 23, 2017

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Branched it to a new discussion.

Hi Bernardita,

Sorry for the delay in response.

As you have mentioned above, you do not get the option to cancel the subscription on your account.

In this case, I would suggest you contact support here contact-bumper to get this subscription canceled.

When you open the link, please sign in with your Adobe ID under which you have purchased the subscription.

Let us know if you need any help.

Regards,

Meenakshi

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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