Cancel the subscription

[bernarditaj13567326]

Hello, I cannot cancel my subscribsion to illustrator and do all the steps, me the option does not appear to eliminate or to cancel account. And followed quite the steps. Bernardita Jiménez

[MeenakshiNegi · Accepted solution]

Branched it to a new discussion.

Hi Bernardita,

Sorry for the delay in response.

As you have mentioned above, you do not get the option to cancel the subscription on your account.

In this case, I would suggest you contact support here contact-bumper to get this subscription canceled.

When you open the link, please sign in with your Adobe ID under which you have purchased the subscription.

Let us know if you need any help.

Regards,

Meenakshi

[create a post in stock]

Dear Meenakshi,

I NEED CLOSE MY THIS ACCOUNT WAS ADOBE ACROBAT PRO SUBSCRIPTION FROM 07/08/2023.

MY OTHER ACCOUNT NOT CLOSE THAT ONE WAS ADOBE ACRBAT EXPORT PDF

THANKING YOU

RAJNIKANT AMRATLAL SHAH

[create a post in stock]

Dear Meenakshi,

I NEED CLOSE MY THIS ACCOUNT WAS ADOBE ACROBAT PRO SUBSCRIPTION FROM 07/08/2023.

MY OTHER ACCOUNT NOT CLOSE THAT ONE WAS ADOBE ACRBAT EXPORT PDF

THANKING YOU

RAJNIKANT AMRATLAL SHAH

[MeenakshiNegi]

Hi create a post in stock,

Thank you for reaching out.

We have checked your account. The Acrobat Pro subscription is canceled, and Acrobat Export PDF is active.

Hope the information helps.

Thanks,

Meenakshi