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Reader is producing grey pages - cannot read

New Here ,
Apr 12, 2018

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Yesterday my scanner (Canon) produced grey pages rather than readable files.

I assumed the scanner was at fault.

Have connected my husband's scanner (HP) and this will scan ok. but in JPEG format

However when I try to open most PDF files from my PC they are opening as grey pages - nothing there.

I tried to combine the jpeg files to a PDF which is normally fine but although I could see the jpegs ok - the combined file was grey again.

But some PDFs on my desktop are opening ok.

I tried an update on Adobe but it said none available.

Any ideas?

Thanks

Message was edited by: Helen Evans

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Reader is producing grey pages - cannot read

New Here ,
Apr 12, 2018

Copy link to clipboard

Copied

Yesterday my scanner (Canon) produced grey pages rather than readable files.

I assumed the scanner was at fault.

Have connected my husband's scanner (HP) and this will scan ok. but in JPEG format

However when I try to open most PDF files from my PC they are opening as grey pages - nothing there.

I tried to combine the jpeg files to a PDF which is normally fine but although I could see the jpegs ok - the combined file was grey again.

But some PDFs on my desktop are opening ok.

I tried an update on Adobe but it said none available.

Any ideas?

Thanks

Message was edited by: Helen Evans

TOPICS
PDF Pack

Views

95

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 12, 2018 0

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