Yesterday my scanner (Canon) produced grey pages rather than readable files.
I assumed the scanner was at fault.
Have connected my husband's scanner (HP) and this will scan ok. but in JPEG format
However when I try to open most PDF files from my PC they are opening as grey pages - nothing there.
I tried to combine the jpeg files to a PDF which is normally fine but although I could see the jpegs ok - the combined file was grey again.
But some PDFs on my desktop are opening ok.
I tried an update on Adobe but it said none available.
Any ideas?
Thanks
Message was edited by: Helen Evans
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