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refund

New Here ,
Mar 27, 2018

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For the third time I want a full refund now.If not refunded by 48 hours I will report charges to my bank as you're not wanting to do anything.Thanks

Hello Garyw,

We apologize for the inconvenience caused, as per the description above, you want to unsubscribe from Adobe PDFPack services and want a refund, Is that correct?

The record shows that you have an active subscription to Adobe PDFPack on your current Adobe ID, to unsubscribe/cancel, please refer to the following KB article Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

For refund process, you have to contact the Adobe support team Contact Customer Care

I have also shared the direct contact details of Adobe support team via private message, please check your email inbox.

For troubleshooting, related to Adobe PDFPack services, please refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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refund

New Here ,
Mar 27, 2018

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For the third time I want a full refund now.If not refunded by 48 hours I will report charges to my bank as you're not wanting to do anything.Thanks

Hello Garyw,

We apologize for the inconvenience caused, as per the description above, you want to unsubscribe from Adobe PDFPack services and want a refund, Is that correct?

The record shows that you have an active subscription to Adobe PDFPack on your current Adobe ID, to unsubscribe/cancel, please refer to the following KB article Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

For refund process, you have to contact the Adobe support team Contact Customer Care

I have also shared the direct contact details of Adobe support team via private message, please check your email inbox.

For troubleshooting, related to Adobe PDFPack services, please refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

TOPICS
PDF Pack

Views

318

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 27, 2018 0
Adobe Employee ,
Mar 27, 2018

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Hello Garyw,

We apologize for the inconvenience caused, as per the description above, you want to unsubscribe from Adobe PDFPack services and want a refund, Is that correct?

The record shows that you have an active subscription to Adobe PDFPack on your current Adobe ID, to unsubscribe/cancel, please refer to the following KB article Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

For refund process, you have to contact the Adobe support team Contact Customer Care

I have also shared the direct contact details of Adobe support team via private message, please check your email inbox.

For troubleshooting, related to Adobe PDFPack services, please refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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Mar 27, 2018 0
New Here ,
Mar 28, 2018

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Yes, I do.

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Mar 28, 2018 0
AnandSri LATEST
Adobe Employee ,
Mar 28, 2018

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Hello Garyw,

Please try the above suggestions, check the email for private message information, and let us know how it goes.

Regards,

Anand Sri.

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Mar 28, 2018 1
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