Resubscribe Adobe ExportPDF service.

[garethm91052448]

Has converted document when i paid for it, I have checked for updates, re-installed the program etc. need to convert documents , please help

[AnandSri]

Hello Garethm,

We apologize for the inconvinience caused, as per the description above, you are not able to use the Adobe ExportpDF service as it's asking to resubscribe, Is that correct?

The record  shows that you have an active subscription to Adobe ExportPDF service on your current Adobe ID which you have used to login on Adobe Forums.

Please refer and try the troubleshooting steps from the following KB doc Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...  Link: https://forums.adobe.com/docs/DOC-8841

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.