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Send and Track: Does it support digital signing by recipients, and will it work in a Citrix environment?

New Here ,
Jan 11, 2016

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I have a user asking about Adobe Send & Track.  Her intent is to use it to send documents to subcontractors/vendors for signing.  Does this service work in such a way?  Her thinking is that it will give them a link to go to and view the document where they can digitally sign/approve the document, and it will alert her that it's ready, allowing her to download the newly signed document from the Cloud.  Looking at the page for the product I don't see anything specifically mentioning this, and it looked like it would send them a link to the document where they could download it, but then they would need to sign it and email it back to her. *UPDATE* I see it appears the PDF Pack license supports signing.

If the service will work as she's hoping, would there be an issue installing it in a Citrix environment?  All our users use Citrix XenApp to access their Outlook mailboxes, and I wanted to ensure that the plugin could be installed and only visible to/usable by her (we would need to install the plugin on about 6 different servers in the farm, but it would only be "active" in her profile).

Hi Joe,

You can use the eSign service to accomplish the signing workflow you mentioned.

eSign service, e-signatures online, formerly EchoSign | Adobe Document Cloud

Regards,

Rave

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Acrobat.com Cloud Storage, Adobe Send

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Send and Track: Does it support digital signing by recipients, and will it work in a Citrix environment?

New Here ,
Jan 11, 2016

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I have a user asking about Adobe Send & Track.  Her intent is to use it to send documents to subcontractors/vendors for signing.  Does this service work in such a way?  Her thinking is that it will give them a link to go to and view the document where they can digitally sign/approve the document, and it will alert her that it's ready, allowing her to download the newly signed document from the Cloud.  Looking at the page for the product I don't see anything specifically mentioning this, and it looked like it would send them a link to the document where they could download it, but then they would need to sign it and email it back to her. *UPDATE* I see it appears the PDF Pack license supports signing.

If the service will work as she's hoping, would there be an issue installing it in a Citrix environment?  All our users use Citrix XenApp to access their Outlook mailboxes, and I wanted to ensure that the plugin could be installed and only visible to/usable by her (we would need to install the plugin on about 6 different servers in the farm, but it would only be "active" in her profile).

Hi Joe,

You can use the eSign service to accomplish the signing workflow you mentioned.

eSign service, e-signatures online, formerly EchoSign | Adobe Document Cloud

Regards,

Rave

TOPICS
Acrobat.com Cloud Storage, Adobe Send

Views

318

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Jan 11, 2016 1
Adobe Employee ,
Mar 24, 2016

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Hi Joe,

You can use the eSign service to accomplish the signing workflow you mentioned.

eSign service, e-signatures online, formerly EchoSign | Adobe Document Cloud

Regards,

Rave

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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