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Subscription Login Issue

New Here ,
Sep 27, 2016

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When  I try to convert a pdf to Word using Export pdf, I am asked to subscribe. I already have a subscription.

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Subscription Login Issue

New Here ,
Sep 27, 2016

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When  I try to convert a pdf to Word using Export pdf, I am asked to subscribe. I already have a subscription.

TOPICS
ExportPDF

Views

158

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 27, 2016 0
sb116 LATEST
Adobe Employee ,
Sep 29, 2016

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Hi shirleyr11829012

It looks like you have not licensed your product.

I would suggest you to please try logging out of your Adobe account and log in again and confirm you are using the correct email id that is associated with your Adobe membership.

Also if you still get an issue please let me know.

Regards,

Supriya

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