Highlighted

Text garbled - tried fixes recommended and it does not work

New Here ,
Nov 16, 2018

Copy link to clipboard

Copied

I just purchased Adobe PDF Export in order to convert some PDF's, but the text is all garbled.  I tried converting it on my computer and online and it made no difference.  Any help would be greatly appreciated

Hi Jackredac,

Adobe Export PDF can create high-quality conversions, but the quality of converted document depends on the quality of the PDF file you start with. Do you get the same result with all the PDFs converted into word?

As mentioned that you have checked with different PDFs and the result is same, so would you please confirm the files you are working on does it contain any special font in it or these documents are scanned PDFs?

You may go through the Text is garbled in a converted file | Adobe Export PDF  which would give more clarity on this.

Also, would that be possible for you to share a sample pdf with us? We would like to test the same at our end.

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Regards,

Akanchha

TOPICS
ExportPDF

Views

118

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Text garbled - tried fixes recommended and it does not work

New Here ,
Nov 16, 2018

Copy link to clipboard

Copied

I just purchased Adobe PDF Export in order to convert some PDF's, but the text is all garbled.  I tried converting it on my computer and online and it made no difference.  Any help would be greatly appreciated

Hi Jackredac,

Adobe Export PDF can create high-quality conversions, but the quality of converted document depends on the quality of the PDF file you start with. Do you get the same result with all the PDFs converted into word?

As mentioned that you have checked with different PDFs and the result is same, so would you please confirm the files you are working on does it contain any special font in it or these documents are scanned PDFs?

You may go through the Text is garbled in a converted file | Adobe Export PDF  which would give more clarity on this.

Also, would that be possible for you to share a sample pdf with us? We would like to test the same at our end.

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Regards,

Akanchha

TOPICS
ExportPDF

Views

119

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 16, 2018 0
Adobe Employee ,
Nov 19, 2018

Copy link to clipboard

Copied

Hi Jackredac,

Adobe Export PDF can create high-quality conversions, but the quality of converted document depends on the quality of the PDF file you start with. Do you get the same result with all the PDFs converted into word?

As mentioned that you have checked with different PDFs and the result is same, so would you please confirm the files you are working on does it contain any special font in it or these documents are scanned PDFs?

You may go through the Text is garbled in a converted file | Adobe Export PDF  which would give more clarity on this.

Also, would that be possible for you to share a sample pdf with us? We would like to test the same at our end.

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 19, 2018 1
Resources