Highlighted

the cloud will not let me export any files, it says failure. I have exported dozens before this

New Here ,
Jul 12, 2017

Copy link to clipboard

Copied

the cloud will not let me export any files, it says failure. I have exported dozens before this

TOPICS
ExportPDF

Views

168

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

the cloud will not let me export any files, it says failure. I have exported dozens before this

New Here ,
Jul 12, 2017

Copy link to clipboard

Copied

the cloud will not let me export any files, it says failure. I have exported dozens before this

TOPICS
ExportPDF

Views

169

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 12, 2017 0
Adobe Employee ,
Jul 12, 2017

Copy link to clipboard

Copied

Hi Michael,

Please clear the cookies and cache of your browser then log into https://cloud.acrobat.com to export your PDF files.

Please let me know and provide me with more information( failure message if available) if you still have the same issue.

Thank you.

Hisami

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 12, 2017 1
New Here ,
Jul 13, 2017

Copy link to clipboard

Copied

I am having the same issue and the link you included above did not work.  What is going on?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 13, 2017 1
Adobe Employee ,
Jul 13, 2017

Copy link to clipboard

Copied

Hi Arturo888,

Please let us know more information.

1. Any PDF files cannot be exported to any format?

2. Any error messages when the exporting is failed?

3. Please use another browser (Please clear the cache and cookies before use it)

4. Your PDF file is either encrypted, complex or big file size?

Thank you.

Hisami

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 13, 2017 1
New Here ,
Jul 14, 2017

Copy link to clipboard

Copied

It says failed

Tried 15 different files. All 2 page max. For fill and sign.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 14, 2017 1
Adobe Employee ,
Jul 14, 2017

Copy link to clipboard

Copied

Thank you for your reply.

I just like to confirm that you are using ExportPDF or/and Fill and Sign?

thank you again.

hisami

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 14, 2017 0
Resources