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The document could not be printed - There were no pages selected to print

Participant ,
Sep 11, 2014

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Hey, since a few days I can't print PDF files with Acrobat XI (11.0.07).

I have tried to print with my own and with external PDF files. With secured and unsecured files. No way.

I see this 2 error windows

  • The document could not be printed
  • There were no pages selected to print

I can print the PDF files with Apple Preview without any problems.

I can also print the same PDF files with my browser (Google Chome)

But I can't print with Acrobat Pro.

Joerg

After re-installing my system, Acrobat is working again.

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The document could not be printed - There were no pages selected to print

Participant ,
Sep 11, 2014

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Hey, since a few days I can't print PDF files with Acrobat XI (11.0.07).

I have tried to print with my own and with external PDF files. With secured and unsecured files. No way.

I see this 2 error windows

  • The document could not be printed
  • There were no pages selected to print

I can print the PDF files with Apple Preview without any problems.

I can also print the same PDF files with my browser (Google Chome)

But I can't print with Acrobat Pro.

Joerg

After re-installing my system, Acrobat is working again.

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Sep 11, 2014 1
Sep 11, 2014

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Hi Joerg,

It could be the Enhanced Security preferences in Acrobat that is causing this error. Please choose Acrobat > Preferences (Mac OS) or File > Preferences (Windows) and click the Security (Enhanced) category. Deselect Enable Enhanced Security, and then try to print the file.

Let us know how it goes!

Best,

Sara

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Sep 11, 2014 0
Participant ,
Sep 11, 2014

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Thanks Sara,

No, I've deselected the "Enable Enhanced Security" and again I see this 2 error windows.

error1.png

error2.png

Best

Joerg

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Sep 11, 2014 0
Participant ,
Sep 16, 2014

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Hi Sara,

Any news?

I have de-installed and re-installed Acrobat, but the same, document could not be printed.

Joerg

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Sep 16, 2014 0
Sep 16, 2014

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Hi Joerg,

Is the problem is specific to this one file? If so, there may be a problem with the way the PDF was written (that is, it could be damaged). Would you be willing to send the file to me, so I can take a closer look at it? If so, let me know, and I'll send you private message with my email address. (The forums don't accept attachments.)


Best,
Sara

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Sep 16, 2014 0
Participant ,
Sep 18, 2014

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Hi Sara,

I was out of Office yesterday. After the new update 11.0.09 the problem is not gone.

No, there is no specific problem with one file, it happens to every PDF file (generated by myself or external files).

And yes, I can send you a bunch of PDFs if you like to check this out. Please send me a private message.

Thanks

Joerg

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Sep 18, 2014 0
Participant ,
Sep 26, 2014

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Hi Sara,

Have nothing heard from you.

Joerg

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Sep 26, 2014 0
New Here ,
Sep 26, 2014

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I am having the same problem on my Mac.  Same 2 error windows.  I am running an HP Officejet Pro.  Is it the printer or the application?

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Sep 26, 2014 0
Participant ,
Sep 26, 2014

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Strange, yes, I have a HP Officejet Pro as well.

But it worked for a long time and from one day to another it stopped printing?? Strange.

I think it is the software. Printer has gotten no changes.

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Sep 26, 2014 0
Sep 28, 2014

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Hi Joerg,

The plot thickens. Both files print without error to my OfficeJet 8600 (with Enhanced Security enabled) from Acrobat Pro 11.0.09.

Have you tried printing these PDFs from Reader (as a test)?

Sara

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Sep 28, 2014 0
Participant ,
Sep 29, 2014

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Hi Sara,

So I have installed Adobe Reader and I CAN PRINT on my HP OfficeJet Pro 8600 Plus.

But still not from Acrobat.

Joerg

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Sep 29, 2014 1
Explorer ,
Oct 27, 2014

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I have the same issue with Acrobat and Yosemite.

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Oct 27, 2014 1
Participant ,
Oct 28, 2014

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After re-installing my system, Acrobat is working again.

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Oct 28, 2014 0
Explorer ,
Nov 10, 2014

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Is Adobe going to ignore this issue and never rectify it? Crikey!

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Nov 10, 2014 1
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Community Beginner ,
Jan 07, 2020

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Hi Guys,

 

I found the solution for OSX.

- I reinstall WITHOUT Case sensitive APFS .... and TADAM !

- I spent a lot of time to solvie this issue, and I don't test all possibilities  (printer name UPPERCASE/lowercase/ ... )

Like Microsoft product, Acrobat product seems to not handle properly case sensitive name.

https://support.office.com/fr-fr/article/les-noms-de-fichiers-et-les-types-de-fichiers-non-valides-d...

 

Happy new year 2020 | 

Print safely 

 

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Jan 07, 2020 1
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