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TIFF to PDF problem

New Here ,
Feb 22, 2016

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I've noticed several others have been having the same problem. When trying to convert a TIFF doc to PDF in PDF Pack, it only converts the first page of the document and no others. I can't say I'm happy about paying for a service that is clearly not functional.

Are there any measures being taken to fix this problem? If I try uninstalling and then reinstalling, would that fix anything? Is uninstalling/reinstalling helpful at all? My work requires converting a lot of TIFF files to PDF files, so this is very detrimental to my work. Any news would be helpful.

Hi Jenny,

This is a known issue and our engineering team is working on it.

I will update this thread in case I will have any new information.

Regards,
Rave

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TIFF to PDF problem

New Here ,
Feb 22, 2016

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I've noticed several others have been having the same problem. When trying to convert a TIFF doc to PDF in PDF Pack, it only converts the first page of the document and no others. I can't say I'm happy about paying for a service that is clearly not functional.

Are there any measures being taken to fix this problem? If I try uninstalling and then reinstalling, would that fix anything? Is uninstalling/reinstalling helpful at all? My work requires converting a lot of TIFF files to PDF files, so this is very detrimental to my work. Any news would be helpful.

Hi Jenny,

This is a known issue and our engineering team is working on it.

I will update this thread in case I will have any new information.

Regards,
Rave

TOPICS
PDF Pack

Views

334

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 22, 2016 0
Adobe Employee ,
Mar 24, 2016

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Hi Jenny,

This is a known issue and our engineering team is working on it.

I will update this thread in case I will have any new information.

Regards,
Rave

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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