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trying to combine pdf documents but error re extraction

New Here ,
Aug 27, 2018

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I am using cloud service to try and combine two pdf documents

I get error when trying to save combined document - page extraction not allowed

Hi Lm,

As the error message shared above. that generally comes up when any one of the file is secured or doesn't have permission to make the changes.

You need to check each file and find the one which doesn't have the permission for "Page extraction".

1- Try combining a different set of pdfs and see if that works.

2- To check whether pdf is secure or not, Open document>Right click>Documents properties>Security.

3- You can change the document's security settings only if you own it. If it has been created by someone else, then you need to contact to owner.

Hope this helps.

Regards,

Akanchha

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trying to combine pdf documents but error re extraction

New Here ,
Aug 27, 2018

Copy link to clipboard

Copied

I am using cloud service to try and combine two pdf documents

I get error when trying to save combined document - page extraction not allowed

Hi Lm,

As the error message shared above. that generally comes up when any one of the file is secured or doesn't have permission to make the changes.

You need to check each file and find the one which doesn't have the permission for "Page extraction".

1- Try combining a different set of pdfs and see if that works.

2- To check whether pdf is secure or not, Open document>Right click>Documents properties>Security.

3- You can change the document's security settings only if you own it. If it has been created by someone else, then you need to contact to owner.

Hope this helps.

Regards,

Akanchha

Views

95

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 27, 2018 0
Adobe Employee ,
Aug 28, 2018

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Hi Lm,

As the error message shared above. that generally comes up when any one of the file is secured or doesn't have permission to make the changes.

You need to check each file and find the one which doesn't have the permission for "Page extraction".

1- Try combining a different set of pdfs and see if that works.

2- To check whether pdf is secure or not, Open document>Right click>Documents properties>Security.

3- You can change the document's security settings only if you own it. If it has been created by someone else, then you need to contact to owner.

Hope this helps.

Regards,

Akanchha

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