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trying to purchase a service and was told to connect with customer service. No phone number?

New Here ,
Sep 25, 2018

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This is ridiulous.  I am trying to purchase a service and I get a notice to contact customer service regarding my purchase.  My credit card thought it was fraud so declined the purchase.  I notified them that the purchase was ligit.  I went back and tried to put the purchase through again and I am told to contact customer service.  And there is no phone number?  So what do I do?

Hey Susant,

Sorry to hear about the frustrating experience.

Looking into your account information, it seems that you have already managed to make the purchase of Adobe PDF Pack. If in case in future you will require the further assistance or want to contact to our support team.

You can refer to the- Contact Customer Care  or follow the steps mentioned below-

1- Select Account issues

2-

3- Select the Payments option and then click on "Show me my contact options".

Let us know if you require any further assistance.

Regards,

Akanchha

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trying to purchase a service and was told to connect with customer service. No phone number?

New Here ,
Sep 25, 2018

Copy link to clipboard

Copied

This is ridiulous.  I am trying to purchase a service and I get a notice to contact customer service regarding my purchase.  My credit card thought it was fraud so declined the purchase.  I notified them that the purchase was ligit.  I went back and tried to put the purchase through again and I am told to contact customer service.  And there is no phone number?  So what do I do?

Hey Susant,

Sorry to hear about the frustrating experience.

Looking into your account information, it seems that you have already managed to make the purchase of Adobe PDF Pack. If in case in future you will require the further assistance or want to contact to our support team.

You can refer to the- Contact Customer Care  or follow the steps mentioned below-

1- Select Account issues

2-

3- Select the Payments option and then click on "Show me my contact options".

Let us know if you require any further assistance.

Regards,

Akanchha

Views

49

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 25, 2018 0
Adobe Employee ,
Sep 26, 2018

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Hey Susant,

Sorry to hear about the frustrating experience.

Looking into your account information, it seems that you have already managed to make the purchase of Adobe PDF Pack. If in case in future you will require the further assistance or want to contact to our support team.

You can refer to the- Contact Customer Care  or follow the steps mentioned below-

1- Select Account issues

2-

3- Select the Payments option and then click on "Show me my contact options".

Let us know if you require any further assistance.

Regards,

Akanchha

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Sep 26, 2018 0
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