Highlighted

Unable to access Document Cloud files on Amazon Kindle fire

Explorer ,
Sep 21, 2020

Copy link to clipboard

Copied

I can access files from DC on my phone & MacBook. Just not my kindle fire. I can open documents stored directly onto my kindle. I'm using the app from the Amazon app store & it's up to date.

Hi,

 

I hope you are doing well!

 

Since Amazon removed access to the Google Play app, you can't install Adobe Reader on the Kindle Fire OS and the support is also not available for the same. You might need to get in touch with Kindle support.

 

To know more about Adobe Document Cloud online services, you can see this article: https://helpx.adobe.com/acrobat/faq.html#AdobeDocumentCloudservices

 

I hope this helps.

 

Thanks,

Anand Sri.

TOPICS
How to, Manage files

Views

43

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to access Document Cloud files on Amazon Kindle fire

Explorer ,
Sep 21, 2020

Copy link to clipboard

Copied

I can access files from DC on my phone & MacBook. Just not my kindle fire. I can open documents stored directly onto my kindle. I'm using the app from the Amazon app store & it's up to date.

Hi,

 

I hope you are doing well!

 

Since Amazon removed access to the Google Play app, you can't install Adobe Reader on the Kindle Fire OS and the support is also not available for the same. You might need to get in touch with Kindle support.

 

To know more about Adobe Document Cloud online services, you can see this article: https://helpx.adobe.com/acrobat/faq.html#AdobeDocumentCloudservices

 

I hope this helps.

 

Thanks,

Anand Sri.

TOPICS
How to, Manage files

Views

44

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 21, 2020 0
Adobe Employee ,
Sep 21, 2020

Copy link to clipboard

Copied

Hi,

 

I hope you are doing well!

 

Since Amazon removed access to the Google Play app, you can't install Adobe Reader on the Kindle Fire OS and the support is also not available for the same. You might need to get in touch with Kindle support.

 

To know more about Adobe Document Cloud online services, you can see this article: https://helpx.adobe.com/acrobat/faq.html#AdobeDocumentCloudservices

 

I hope this helps.

 

Thanks,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 21, 2020 1
Resources