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Unable to combine files

New Here ,
Nov 12, 2016

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File has not been processed errors in Combining files

I was doing fine combining files then suddenly I started getting error messages and nothing will combine.  I keep getting error messages that an error has occurred which stopped the processing of the PDF.  I did not change or do anything different.  It just stopped working after about 12 conversions.

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Unable to combine files

New Here ,
Nov 12, 2016

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File has not been processed errors in Combining files

I was doing fine combining files then suddenly I started getting error messages and nothing will combine.  I keep getting error messages that an error has occurred which stopped the processing of the PDF.  I did not change or do anything different.  It just stopped working after about 12 conversions.

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117

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Nov 12, 2016 0
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Adobe Employee ,
Nov 13, 2016

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Hi carynf98186507

Try to follow below mention steps and see if that resolves the issue:

1- Logout, login again, and then try to combine files.

2- If that doesn't work, try to use another Web Browser like Google Chrome/Internet Explorer

3- Clear Web Browser's cache, temp files.

Have you tried combining other files?

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Nov 13, 2016 0
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