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Unable to login to Fill & Sign on iPhone

New Here ,
Nov 21, 2019

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When I log in, the two-factor authorization screen appears briefly then disappears before I can enter the code.  I am getting two-factor code. After the screen disappears, I get the error message "Login Operation Failed". 

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Download and install, Fill and sign, How to

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Unable to login to Fill & Sign on iPhone

New Here ,
Nov 21, 2019

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When I log in, the two-factor authorization screen appears briefly then disappears before I can enter the code.  I am getting two-factor code. After the screen disappears, I get the error message "Login Operation Failed". 

TOPICS
Download and install, Fill and sign, How to

Views

241

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Nov 21, 2019 2
New Here ,
Nov 21, 2019

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Yes same here

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Nov 21, 2019 0
Adobe Employee ,
Nov 21, 2019

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Hey there!

 

While creating Adobe account, did you setup two step verification? Such message generally appear when your profile is setup that way.

Using web browser, you may login on https://www.adobe.com/index2.html and look into the account setting. Go to >Profile >Password Security>Two step verification.

You may also refer to the troubleshooting help article here: https://account.adobe.com/security 

 

Thanks,

Akanchha 

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Nov 21, 2019 0
New Here ,
Nov 22, 2019

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Thank you for your suggestion. It does enable the login, but I am concerned that it means disabling two-factor verification. Hope that a way to do both is developed in the future.

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Nov 22, 2019 0
New Here ,
Jan 04, 2020

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Just how does a basic function being omitted get through DEV/QA/UAT/Prod ?  Disabling 2 factor is NOT an option - fall !

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Jan 04, 2020 1
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