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Unable to upgrade plan.

New Here ,
May 16, 2017

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I recently purchased adobe reader dc and im tyring to upgrade my pack it wont let me.! What should I do?

Hi Lethal74778883,

As mentioned above, I have checked your account and found a subscription pf Adobe PDF Pack which is an online service and that you can can use with the desktop application Adobe Reader DC (free application).

Would you let us know what upgrade you are looking for? Were you trying to upgrade to the Adobe Acrobat DC?

Hope you have tried the steps mentioned in Upgrade or change your Creative Cloud plan

If that didn't work, then you may contact to-support our billing team would go ahead and help you updating the plan.

Hope this helps.

Regards,

Akanchha

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Unable to upgrade plan.

New Here ,
May 16, 2017

Copy link to clipboard

Copied

I recently purchased adobe reader dc and im tyring to upgrade my pack it wont let me.! What should I do?

Hi Lethal74778883,

As mentioned above, I have checked your account and found a subscription pf Adobe PDF Pack which is an online service and that you can can use with the desktop application Adobe Reader DC (free application).

Would you let us know what upgrade you are looking for? Were you trying to upgrade to the Adobe Acrobat DC?

Hope you have tried the steps mentioned in Upgrade or change your Creative Cloud plan

If that didn't work, then you may contact to-support our billing team would go ahead and help you updating the plan.

Hope this helps.

Regards,

Akanchha

TOPICS
PDF Pack

Views

159

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 16, 2017 0
Adobe Employee ,
May 18, 2017

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Hi Lethal74778883,

As mentioned above, I have checked your account and found a subscription pf Adobe PDF Pack which is an online service and that you can can use with the desktop application Adobe Reader DC (free application).

Would you let us know what upgrade you are looking for? Were you trying to upgrade to the Adobe Acrobat DC?

Hope you have tried the steps mentioned in Upgrade or change your Creative Cloud plan

If that didn't work, then you may contact to-support our billing team would go ahead and help you updating the plan.

Hope this helps.

Regards,

Akanchha

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Translate

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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May 18, 2017 0
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