Unable to upload pdf to Cloud

[victoriar38804517]

I am connected to the internet but in Adobe it says I am not and I can therefore not send a PDF to the cloud. I am doing this through Adobe, not a web browser, so to my knowledge it shouldn't be linked to a browser. I am using Adobe DC.

[Adorobat · Accepted solution]

Hi victoriar38804517,

Try to perform following steps:

1- Sign out and close the application, launch it again and sign in and check if it is still showing the same message.

2- If that doesn't work,  try to disable your LAN/Wi-FI connection and enable it again.

You can upload pdf file to the cloud by visiting this URL: https://cloud.acrobat.com/ , copy and paste this URL in the Web Browser like Google Chrome, select Document Cloud, and drag and drop the file or click on  Cloud icon in the top right corner of the screen.

Below are the screenshots:

Thank You,

Shivam