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Unable to upload pdf to Cloud

New Here ,
Sep 13, 2016

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I am connected to the internet but in Adobe it says I am not and I can therefore not send a PDF to the cloud. I am doing this through Adobe, not a web browser, so to my knowledge it shouldn't be linked to a browser. I am using Adobe DC.

Hi victoriar38804517,

Try to perform following steps:

1- Sign out and close the application, launch it again and sign in and check if it is still showing the same message.

2- If that doesn't work,  try to disable your LAN/Wi-FI connection and enable it again.

You can upload pdf file to the cloud by visiting this URL: https://cloud.acrobat.com/ , copy and paste this URL in the Web Browser like Google Chrome, select Document Cloud, and drag and drop the file or click on  Cloud icon in the top right corner of the screen.

Below are the screenshots:

97.PNG

96.png

95.PNG

Thank You,

Shivam

TOPICS
Acrobat.com Cloud Storage, ExportPDF

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258

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Unable to upload pdf to Cloud

New Here ,
Sep 13, 2016

Copy link to clipboard

Copied

I am connected to the internet but in Adobe it says I am not and I can therefore not send a PDF to the cloud. I am doing this through Adobe, not a web browser, so to my knowledge it shouldn't be linked to a browser. I am using Adobe DC.

Hi victoriar38804517,

Try to perform following steps:

1- Sign out and close the application, launch it again and sign in and check if it is still showing the same message.

2- If that doesn't work,  try to disable your LAN/Wi-FI connection and enable it again.

You can upload pdf file to the cloud by visiting this URL: https://cloud.acrobat.com/ , copy and paste this URL in the Web Browser like Google Chrome, select Document Cloud, and drag and drop the file or click on  Cloud icon in the top right corner of the screen.

Below are the screenshots:

97.PNG

96.png

95.PNG

Thank You,

Shivam

TOPICS
Acrobat.com Cloud Storage, ExportPDF

Views

259

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 13, 2016 0
Adobe Employee ,
Sep 16, 2016

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Hi victoriar38804517,

Try to perform following steps:

1- Sign out and close the application, launch it again and sign in and check if it is still showing the same message.

2- If that doesn't work,  try to disable your LAN/Wi-FI connection and enable it again.

You can upload pdf file to the cloud by visiting this URL: https://cloud.acrobat.com/ , copy and paste this URL in the Web Browser like Google Chrome, select Document Cloud, and drag and drop the file or click on  Cloud icon in the top right corner of the screen.

Below are the screenshots:

97.PNG

96.png

95.PNG

Thank You,

Shivam

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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