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Unable to use Adobe ExportPDF service with Adobe Reader

New Here ,
Feb 15, 2018

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Tive que reinstalar o Acrobat Reader em meu MACOS e a partir disso o aplicativo não reconhece que tenho um contrato ativo na minha.

Fica penas com a Licença Bloqueada informado que tenho que contratar.

E não consigo ativar a minha licença que está associada a minha conta acrobat.

Tenho contrato :

Adobe Export PDF, Anualmente‎

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Unable to use Adobe ExportPDF service with Adobe Reader

New Here ,
Feb 15, 2018

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Tive que reinstalar o Acrobat Reader em meu MACOS e a partir disso o aplicativo não reconhece que tenho um contrato ativo na minha.

Fica penas com a Licença Bloqueada informado que tenho que contratar.

E não consigo ativar a minha licença que está associada a minha conta acrobat.

Tenho contrato :

Adobe Export PDF, Anualmente‎

TOPICS
ExportPDF

Views

78

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 15, 2018 0
AnandSri LATEST
Adobe Employee ,
Feb 15, 2018

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Hello danilop10871955

We apologize for the inconvenience caused, as per the description above, you are not able to use the Adobe ExportPDF service with Adobe Reader DC, is that correct?

Please sign out and sign back in with your current Adobe ID and password from Adobe Reader DC, and check for any pending updates from help>check for updates, reboot the machine and try exporting any PDF file.

You can also use the Adobe ExportPDF service online through the URL https://cloud.acrobat.com/exportpdfon a browser like Chrome, or Firefox, or Safari.

For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know how it goes.

Regards,

Anand Sri.

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