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Unable to use services

New Here ,
Aug 08, 2017

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J'ai payé mon abonnement par ecarte bancaire débité de mon compte et je n'ai pas accès au produit

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Unable to use services

New Here ,
Aug 08, 2017

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J'ai payé mon abonnement par ecarte bancaire débité de mon compte et je n'ai pas accès au produit

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ExportPDF

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72

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Aug 08, 2017 0
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Adobe Employee ,
Aug 08, 2017

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Hi Danielem,

As i was able to understand from the issue description mentioned above, you have paid for your subscription but unable to use the services, is that correct?

On checking the details for your account, you have subscribed to Adobe Export PDF which is currently in suspended state.

You might need to update your payment information using this link: Change or update your credit card and billing information in your Adobe ID account.

Thanks,

Shivam

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