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Unable to use the service of Adobe ExportPDF || Error message to resubscribe.

New Here ,
Dec 20, 2017

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Bonjour, mon abonnement est bien payé jusqu'à fin 2018 pour Adobe export pdf mais n'est pas actif Pourquoi????

Hello Patricks,

We apologize for the inconvenience caused, as per the description above you are not able to use the service of Adobe ExportPDF which is already paid, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF service on your current Adobe ID, please try to use the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari and let us know if you are getting any error message.

If you are using the free desktop version of Adobe Reader and getting the error message, please sign out and sign back in Adobe Reader with your current Adobe ID and password.

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know how it goes.

Regards,

Anand Sri.

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ExportPDF

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Unable to use the service of Adobe ExportPDF || Error message to resubscribe.

New Here ,
Dec 20, 2017

Copy link to clipboard

Copied

Bonjour, mon abonnement est bien payé jusqu'à fin 2018 pour Adobe export pdf mais n'est pas actif Pourquoi????

Hello Patricks,

We apologize for the inconvenience caused, as per the description above you are not able to use the service of Adobe ExportPDF which is already paid, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF service on your current Adobe ID, please try to use the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari and let us know if you are getting any error message.

If you are using the free desktop version of Adobe Reader and getting the error message, please sign out and sign back in Adobe Reader with your current Adobe ID and password.

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know how it goes.

Regards,

Anand Sri.

TOPICS
ExportPDF

Views

68

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 20, 2017 0
Adobe Employee ,
Dec 21, 2017

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Hello Patricks,

We apologize for the inconvenience caused, as per the description above you are not able to use the service of Adobe ExportPDF which is already paid, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF service on your current Adobe ID, please try to use the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari and let us know if you are getting any error message.

If you are using the free desktop version of Adobe Reader and getting the error message, please sign out and sign back in Adobe Reader with your current Adobe ID and password.

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know how it goes.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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