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Unable to use the service of Adobe ExportPDF.

New Here ,
Dec 11, 2017

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Hallo, habe das Abo abgeschlossen, kann aber keine PDF in Word konvertieren. Werde immer wieder auf die Abo Seite verwiesen....

Das Problem steht im Thema

Hello Hilkor,

We apologize for the inconvenience caused, as per the description above, you are not able to convert a PDF file into Word as the browser is directing you to purchase the subscription, but you have already paid for it, Is that correct?

The record shows that you have an active subscription of Adobe ExportPDF on your current Adobe ID, please try to convert the PDF file to Word through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari.

You can also use the free desktop version of Adobe Reader to use the service of Adobe ExportPDF, just sign in with your current Adobe ID and password in Adobe Reader, if you want to download the Reader use the URL https://get.adobe.com/reader/enterprise/

For more troubleshooting refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know how it goes.

Regards,

Anand Sri.

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ExportPDF

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Unable to use the service of Adobe ExportPDF.

New Here ,
Dec 11, 2017

Copy link to clipboard

Copied

Hallo, habe das Abo abgeschlossen, kann aber keine PDF in Word konvertieren. Werde immer wieder auf die Abo Seite verwiesen....

Das Problem steht im Thema

Hello Hilkor,

We apologize for the inconvenience caused, as per the description above, you are not able to convert a PDF file into Word as the browser is directing you to purchase the subscription, but you have already paid for it, Is that correct?

The record shows that you have an active subscription of Adobe ExportPDF on your current Adobe ID, please try to convert the PDF file to Word through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari.

You can also use the free desktop version of Adobe Reader to use the service of Adobe ExportPDF, just sign in with your current Adobe ID and password in Adobe Reader, if you want to download the Reader use the URL https://get.adobe.com/reader/enterprise/

For more troubleshooting refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know how it goes.

Regards,

Anand Sri.

TOPICS
ExportPDF

Views

84

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 11, 2017 0
Adobe Employee ,
Dec 11, 2017

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Hello Hilkor,

We apologize for the inconvenience caused, as per the description above, you are not able to convert a PDF file into Word as the browser is directing you to purchase the subscription, but you have already paid for it, Is that correct?

The record shows that you have an active subscription of Adobe ExportPDF on your current Adobe ID, please try to convert the PDF file to Word through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome, or Firefox, or Safari.

You can also use the free desktop version of Adobe Reader to use the service of Adobe ExportPDF, just sign in with your current Adobe ID and password in Adobe Reader, if you want to download the Reader use the URL https://get.adobe.com/reader/enterprise/

For more troubleshooting refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know how it goes.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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