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unable to view comments on PDF

Community Beginner ,
Jan 20, 2017

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I can see that text was changed and that sticky notes were added, yet the comment bar on the right reads "No Comment"  I have chosen "Expand All" comments and "Show all" comments.

Thanks, but I'm afraid that is not it either.  I have found a work-around by opening the document with Adobe Reader.  From there I can view the comments, so they were definitely not removed.  It is just a bit inconvenient that I have to take the extra step of opening another program, and having read the related strings, this is clearly causing frustration for many others as well.

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unable to view comments on PDF

Community Beginner ,
Jan 20, 2017

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I can see that text was changed and that sticky notes were added, yet the comment bar on the right reads "No Comment"  I have chosen "Expand All" comments and "Show all" comments.

Thanks, but I'm afraid that is not it either.  I have found a work-around by opening the document with Adobe Reader.  From there I can view the comments, so they were definitely not removed.  It is just a bit inconvenient that I have to take the extra step of opening another program, and having read the related strings, this is clearly causing frustration for many others as well.

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Jan 20, 2017 0
Adobe Employee ,
Jan 25, 2017

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Hi Melitac61091060,

I assume that you are experiencing this problem with a specific document.

For testing purpose please try adding a comment in the same document and see if you can see the comment in the side bar.

Also, confirm the version of application you are working on.

Regards,

Akanchha

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Jan 25, 2017 0
Community Beginner ,
Jan 27, 2017

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Version is 2015 Release (Classic) V. 2015.006.30243.7120

I am able to add and view my own comments in the side bar, just not the ones that others have added.

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Jan 27, 2017 0
Adobe Employee ,
Jan 30, 2017

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I assume that, the comment you are referring to are no longer available in the pdf file.

when you go to comment panel do you see the other's comment in the list?

If not,then someone probably flattened the file at some point, removing all information related to the comments and turning them into a static graphic on the page.

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Jan 30, 2017 0
Community Beginner ,
Jan 31, 2017

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Thanks, but I'm afraid that is not it either.  I have found a work-around by opening the document with Adobe Reader.  From there I can view the comments, so they were definitely not removed.  It is just a bit inconvenient that I have to take the extra step of opening another program, and having read the related strings, this is clearly causing frustration for many others as well.

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Jan 31, 2017 0
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