Unauthorized charge

New Here ,
Oct 07, 2020

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Hello - I got charged on 9/24 $23.88.  I did not authorize this charge.  Can you please reverse and cancel any auto renewal feature in your system?

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Adobe Employee ,
Oct 08, 2020

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Hi Kimberly,

Thank you for reaching out.

I have checked your account. The service has canceled and a refund initiated by the team.
You will receive the amount in the next 5-6 working business days.

I hope the information helps.
Let us know if you need any help.

Thanks,
Meenakshi

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