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Unauthorized credit card charge

New Here ,
Mar 16, 2020

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Hi I just received an email indicating an international transaction to:

 

ACROBAT PRO SUBS

 

The only thing that I've subscribed to was a 7-Day free trial this morning. Operative word in the sentence free.

 

Why am I being charged at this point for this free trial the amount was less than $2 but still if I shouldn't have been charged.

 

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Unauthorized credit card charge

New Here ,
Mar 16, 2020

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Hi I just received an email indicating an international transaction to:

 

ACROBAT PRO SUBS

 

The only thing that I've subscribed to was a 7-Day free trial this morning. Operative word in the sentence free.

 

Why am I being charged at this point for this free trial the amount was less than $2 but still if I shouldn't have been charged.

 

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60

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 16, 2020 0
Most Valuable Participant ,
Mar 17, 2020

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The free trial starts charging after 7 days. Have you reached 7 days without cancelling? (That's $15 a month though).

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Mar 17, 2020 0
Most Valuable Participant ,
Mar 17, 2020

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Ah... do you have the full statement? It is normal practice to charge a token amount, then immediately REFUND it, to make sure the card is valid for subscriptions.

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Mar 17, 2020 0
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