unexpected error in Adobe Sign

New Here ,
Jun 05, 2019

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I started a trial of Adobe Sign, filled out all the info in a PDF and tried to save.  I get this error.  I cannot leave the page or I lose all my work.  Can anyone help?

I am using Chrome.

Thanks so much

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1 Correct Answer

Adobe Employee , Jun 10, 2019
AkanchhaS Adobe Employee , Jun 10, 2019
Hey Risak, Sorry for not being able to get in touch with you on time. Hoping that you have managed to pass this error by now? It might be a temporary error occurred while sending the document.If working on Document Cloud, then you can login on Adobe Document Cloud  using a different web browser. Let us know if you are still experiencing the same issue with multiple PDFs. Thanks,Akanchha

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Adobe Employee ,
Jun 10, 2019

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Hey Risak,

Sorry for not being able to get in touch with you on time. Hoping that you have managed to pass this error by now? It might be a temporary error occurred while sending the document.

If working on Document Cloud, then you can login on Adobe Document Cloud  using a different web browser.

Let us know if you are still experiencing the same issue with multiple PDFs.

Thanks,

Akanchha

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