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'Unsupported file' error when I combine PDF

New Here ,
May 27, 2020

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When I try to combine a few PDF documents, I get the error 'unsupported file' for each one of them. The kicker is that I combined these exact files just two weeks back. I tried restarting my computer, loggin on and off Adobe, copying the files to a different location but nothing works.

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Combine files

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'Unsupported file' error when I combine PDF

New Here ,
May 27, 2020

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When I try to combine a few PDF documents, I get the error 'unsupported file' for each one of them. The kicker is that I combined these exact files just two weeks back. I tried restarting my computer, loggin on and off Adobe, copying the files to a different location but nothing works.

TOPICS
Combine files

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300

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 27, 2020 0
New Here ,
Jun 30, 2020

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Hi NMB0073

 

One workaround I found was to upload the file(s) to your document cloud then combine, rather than selecting the "Combine Files" tool in the document cloud. 

 

  1. Browse to  https://documentcloud.adobe.com/
  2. Select "Upload a File" about halfway down on the web page
  3. Using your file explorer, select the files(s) you want to upload (and eventually merge).
  4. Once they are uploaded, click the square box next to the files
  5. In the tray on the right side of the screen, click combine files.

 

Hopefully that works for you

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Jun 30, 2020 0
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