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Want to cancel Export PDF as purchased PDF Pack.

New Here ,
Jun 16, 2017

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i recently purchased PDF export at £14.16 per year and then PDF convert (Pack)  at £6.22 per month which indicated I could get a refund for the £14.16.  How do i get the refund?

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Want to cancel Export PDF as purchased PDF Pack.

New Here ,
Jun 16, 2017

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i recently purchased PDF export at £14.16 per year and then PDF convert (Pack)  at £6.22 per month which indicated I could get a refund for the £14.16.  How do i get the refund?

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Jun 16, 2017 0
Adobe Employee ,
Jun 17, 2017

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Hi Ptay4785,

As shared above, that you have subscribed for both Export PDF and PDF Pack so definitely yes you can get the Export PDF canceled as its service is already included in PDF Pack.

As its billing concerned so it would be taken care by our billing support team via chat support.

You may initiate chat support contact-bumper

Let us know if there is any trouble getting help.

Regards,

Akanchha

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Jun 17, 2017 0
ptay4785 LATEST
New Here ,
Jun 19, 2017

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Hi thanks for your response.  I contacted Adobe regarding this and they advised they couldn't give me the credit as I would need to go back to Google play.  I contacted Google play and they wouldn't give me a credit either so gave up and cancelled the monthly prescription for the pack. Regards Paul

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Jun 19, 2017 0
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