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Was able to send document as attachemets from Adobe now I can't

New Here ,
Mar 11, 2016 Mar 11, 2016

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I just updated my adobe pro to this

The new warning box looks like this

Unfortunately, it does not open a new email with the attachment. This is one of the features that I like the most about adobe, since I use it a lot. And it worked fine until it was updated yesterday.. The 1st thing I notice is that it defaults to do not show the warning again. Anyway, this is the outlook I have

Hope we can get a solution to this since not having this option slows me down.

Thank you,

Isa

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correct answers 1 Correct answer

Adobe Employee , May 06, 2016 May 06, 2016

Hi ISA GIL DE RUBIO-SKUBA,

Could you please let us know the OS version on your system ?

Please try navigating to Edit>Preferences>select "Email Accounts" from the categories list and under "List of email accounts" label if the option "default email application(MS outlook)" is checked , click on remove default and then click on OK .

Then try attaching a pdf by navigating to File>send file>Attach to mail.

Let us know if this works.

Regards
Sarojini

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Adobe Employee ,
May 06, 2016 May 06, 2016

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Hi ISA GIL DE RUBIO-SKUBA,

Could you please let us know the OS version on your system ?

Please try navigating to Edit>Preferences>select "Email Accounts" from the categories list and under "List of email accounts" label if the option "default email application(MS outlook)" is checked , click on remove default and then click on OK .

Then try attaching a pdf by navigating to File>send file>Attach to mail.

Let us know if this works.

Regards
Sarojini

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