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Was able to send document as attachemets from Adobe now I can't

New Here ,
Mar 11, 2016

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I just updated my adobe pro to this

The new warning box looks like this

Unfortunately, it does not open a new email with the attachment. This is one of the features that I like the most about adobe, since I use it a lot. And it worked fine until it was updated yesterday.. The 1st thing I notice is that it defaults to do not show the warning again. Anyway, this is the outlook I have

Hope we can get a solution to this since not having this option slows me down.

Thank you,

Isa

Hi ISA GIL DE RUBIO-SKUBA,

Could you please let us know the OS version on your system ?

Please try navigating to Edit>Preferences>select "Email Accounts" from the categories list and under "List of email accounts" label if the option "default email application(MS outlook)" is checked , click on remove default and then click on OK .

Then try attaching a pdf by navigating to File>send file>Attach to mail.

Let us know if this works.

Regards
Sarojini

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Adobe Send

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Was able to send document as attachemets from Adobe now I can't

New Here ,
Mar 11, 2016

Copy link to clipboard

Copied

I just updated my adobe pro to this

The new warning box looks like this

Unfortunately, it does not open a new email with the attachment. This is one of the features that I like the most about adobe, since I use it a lot. And it worked fine until it was updated yesterday.. The 1st thing I notice is that it defaults to do not show the warning again. Anyway, this is the outlook I have

Hope we can get a solution to this since not having this option slows me down.

Thank you,

Isa

Hi ISA GIL DE RUBIO-SKUBA,

Could you please let us know the OS version on your system ?

Please try navigating to Edit>Preferences>select "Email Accounts" from the categories list and under "List of email accounts" label if the option "default email application(MS outlook)" is checked , click on remove default and then click on OK .

Then try attaching a pdf by navigating to File>send file>Attach to mail.

Let us know if this works.

Regards
Sarojini

TOPICS
Adobe Send

Views

250

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 11, 2016 0
Adobe Employee ,
May 06, 2016

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Hi ISA GIL DE RUBIO-SKUBA,

Could you please let us know the OS version on your system ?

Please try navigating to Edit>Preferences>select "Email Accounts" from the categories list and under "List of email accounts" label if the option "default email application(MS outlook)" is checked , click on remove default and then click on OK .

Then try attaching a pdf by navigating to File>send file>Attach to mail.

Let us know if this works.

Regards
Sarojini

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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