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What server works with Document Cloud?

New Here ,
Oct 16, 2019

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Each time I try to sign in to Document Cloud Adobe, I get an error message saying "unexpected error encountered".  What servers does this work with?  I have Google Chrome and Mozilla Fox but neither seems to work. 

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What server works with Document Cloud?

New Here ,
Oct 16, 2019

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Each time I try to sign in to Document Cloud Adobe, I get an error message saying "unexpected error encountered".  What servers does this work with?  I have Google Chrome and Mozilla Fox but neither seems to work. 

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Oct 16, 2019 0
Most Valuable Participant ,
Oct 17, 2019

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I don't understand the question "What servers" - unless you actually mean "what web browsers...?"

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Oct 17, 2019 0
Adobe Employee ,
Oct 25, 2019

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Hey there,

 

There seems to be some trouble connecting with Document Cloud server. This issue hasn't been reported by other user by now. 

1- If possible, you may change the Internet network to a different one and try connecting with Document Cloud website. https://documentcloud.adobe.com/ 

2- Disable Internet security software if there's any. 

Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

 

Thanks,

Akanchha 

 

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Oct 25, 2019 0
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