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when i convert the PDF and open up the word document its all scrammbled up

New Here ,
Jul 03, 2018

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im having problems reading the document that has been converted from a pdf to a word document .  the pictures are all scrambled up and I cant read the documents

Hi Janetb,

Sorry for the delay in response.

As you get the garbled text in the Word document when you export PDF, it seems to be the font issue.

Please try once to copy and paste the text from PDF in Word document.

If you still get the garbled text, it means that the system does not have that font available.

In this case, you may try recreating the PDF from Adobe PDF maker.

If it is a scanned PDF, try to run OCR.

Also, check the document properties.

Open PDF and go to File > Properties.

Try once to export PDF online here https://cloud.acrobat.com/.

Open the link and sign in with your Adobe ID.

Then go to Export PDF and upload the file.

Check if it converts properly.

It would be helpful if you can share the document, so we can check it on our end and provide you the information accordingly.

You can share it either here in the forum reply or in a private message.

To initiate a private message, refer to the steps provided here How Do I Send Private Message

You can share the file using the steps provided here How to share a file using Adobe Document Cloud

Hope that information helps.

Let us know if you need any help.

Regards,

Meenakshi

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ExportPDF

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when i convert the PDF and open up the word document its all scrammbled up

New Here ,
Jul 03, 2018

Copy link to clipboard

Copied

im having problems reading the document that has been converted from a pdf to a word document .  the pictures are all scrambled up and I cant read the documents

Hi Janetb,

Sorry for the delay in response.

As you get the garbled text in the Word document when you export PDF, it seems to be the font issue.

Please try once to copy and paste the text from PDF in Word document.

If you still get the garbled text, it means that the system does not have that font available.

In this case, you may try recreating the PDF from Adobe PDF maker.

If it is a scanned PDF, try to run OCR.

Also, check the document properties.

Open PDF and go to File > Properties.

Try once to export PDF online here https://cloud.acrobat.com/.

Open the link and sign in with your Adobe ID.

Then go to Export PDF and upload the file.

Check if it converts properly.

It would be helpful if you can share the document, so we can check it on our end and provide you the information accordingly.

You can share it either here in the forum reply or in a private message.

To initiate a private message, refer to the steps provided here How Do I Send Private Message

You can share the file using the steps provided here How to share a file using Adobe Document Cloud

Hope that information helps.

Let us know if you need any help.

Regards,

Meenakshi

TOPICS
ExportPDF

Views

131

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 03, 2018 0
New Here ,
Jul 03, 2018

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please reply im on an urgent deadline.  Ihave to upload documents.  ive scanned them from my printer as a pdf.  then I purchased export PDF to convert them over to a word document.  once converted when I open up the document it is all scrambled and you unable to be read.  please HELP

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Jul 03, 2018 0
Adobe Employee ,
Jul 24, 2018

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Hi Janetb,

Sorry for the delay in response.

As you get the garbled text in the Word document when you export PDF, it seems to be the font issue.

Please try once to copy and paste the text from PDF in Word document.

If you still get the garbled text, it means that the system does not have that font available.

In this case, you may try recreating the PDF from Adobe PDF maker.

If it is a scanned PDF, try to run OCR.

Also, check the document properties.

Open PDF and go to File > Properties.

Try once to export PDF online here https://cloud.acrobat.com/.

Open the link and sign in with your Adobe ID.

Then go to Export PDF and upload the file.

Check if it converts properly.

It would be helpful if you can share the document, so we can check it on our end and provide you the information accordingly.

You can share it either here in the forum reply or in a private message.

To initiate a private message, refer to the steps provided here How Do I Send Private Message

You can share the file using the steps provided here How to share a file using Adobe Document Cloud

Hope that information helps.

Let us know if you need any help.

Regards,

Meenakshi

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Jul 24, 2018 1
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