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When I export PDF files to convert to Word files, the pages are blank. Why?

New Here ,
Jul 17, 2017

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When I export PDF files to convert to Word files, the pages are blank. Why?

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Acrobat.com Cloud Storage, Adobe Send, ExportPDF

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When I export PDF files to convert to Word files, the pages are blank. Why?

New Here ,
Jul 17, 2017

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When I export PDF files to convert to Word files, the pages are blank. Why?

TOPICS
Acrobat.com Cloud Storage, Adobe Send, ExportPDF

Views

685

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Jul 17, 2017 0
Adobe Employee ,
Jul 18, 2017

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Hi iw98478227,

Does this happen to any PDF files or specific PDF file?

Please check the fonts used in your PDF file if you have Adobe Reader. 

How to check the font used in your PDF file is as follows:

1. Open your PDF file in Adobe Reader

2. Right mouse click over the file

3. Select "Document Properties.."

4.Select "Font" tab

5. Check the font type

Please let us know if the used fonts are Type 3 or not.

Thank you.

Hisami

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Jul 18, 2017 2
New Here ,
Aug 23, 2018

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It is using type 3 font

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Aug 23, 2018 0
New Here ,
Jul 18, 2017

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Hi,

Thank you for your response. I have a series of files that I need to convert that are homogeneous. I haven't tried anything else.

I checked the font ~ it is Type 1.

Thanks

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Jul 18, 2017 0
New Here ,
Mar 27, 2018

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Yes, it is type 3

pages come out blank

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Mar 27, 2018 0
New Here ,
Jul 15, 2018

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My pages are blank as well. Need help...

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Jul 15, 2018 0
Adobe Employee ,
Jul 17, 2018

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Hi All,

Sorry for the delay in response to your query.

The pdf file that you are trying to print, is it a scanned pdf or contain actual fonts? The pages which are coming up blank does it contain high resolution images or video in it?

Can someone send us the sample file to test the same at our end? You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject.

Regards,

Akanchha

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Jul 17, 2018 1
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