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When I press "convert" I am bounced to Adobe Pricing screen

New Here ,
Sep 13, 2018

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My account is paid but I cannot convert and PDF's

Hey Victorian,

We have checked your account and found an active subscription of Adobe Export PDF.

I assume that the Export pdf tool that you have been using was through the desktop application Adobe Acrobat DC?

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Regards,

Akanchha

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ExportPDF

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When I press "convert" I am bounced to Adobe Pricing screen

New Here ,
Sep 13, 2018

Copy link to clipboard

Copied

My account is paid but I cannot convert and PDF's

Hey Victorian,

We have checked your account and found an active subscription of Adobe Export PDF.

I assume that the Export pdf tool that you have been using was through the desktop application Adobe Acrobat DC?

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Regards,

Akanchha

TOPICS
ExportPDF

Views

57

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 13, 2018 0
Adobe Employee ,
Sep 17, 2018

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Hey Victorian,

We have checked your account and found an active subscription of Adobe Export PDF.

I assume that the Export pdf tool that you have been using was through the desktop application Adobe Acrobat DC?

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Regards,

Akanchha

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Report

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