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When I try to use Adobe Export PDF

New Here ,
Jul 09, 2018

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I get message which says I have already bought it (thank you!) but how do I access it?

Hi Anniep,

Sorry to hear about the trouble.

I assume you are working on Adobe Acrobat DC? However, you should download Adobe Acrobat Reader DC and signed in using the correct email address.

We have checked your account and found an active subscription of Adobe Export PDF.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha

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ExportPDF

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When I try to use Adobe Export PDF

New Here ,
Jul 09, 2018

Copy link to clipboard

Copied

I get message which says I have already bought it (thank you!) but how do I access it?

Hi Anniep,

Sorry to hear about the trouble.

I assume you are working on Adobe Acrobat DC? However, you should download Adobe Acrobat Reader DC and signed in using the correct email address.

We have checked your account and found an active subscription of Adobe Export PDF.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha

TOPICS
ExportPDF

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86

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Jul 09, 2018 0
Adobe Employee ,
Jul 13, 2018

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Hi Anniep,

Sorry to hear about the trouble.

I assume you are working on Adobe Acrobat DC? However, you should download Adobe Acrobat Reader DC and signed in using the correct email address.

We have checked your account and found an active subscription of Adobe Export PDF.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

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Jul 13, 2018 1
New Here ,
Jul 16, 2018

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Hi Akanchha,

I can see that you're on the staff.  I'm pretty desperate for an answer to the question I posed 3 days ago: Problem exporting a complex PDF as a Word Doc

Are you able to help - or even (I hope not) tell me that there is no solution to it so that I can look for a different approach?

Many thanks, Akanchha!  I really appreciate it!

Colin

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Jul 16, 2018 0
Adobe Employee ,
Jul 16, 2018

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Duplicate post:

Please refer this Problem exporting a complex PDF as a Word Doc forum thread for further discussion on this.

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Jul 16, 2018 1
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