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When I try to use Fill and Sign it says retreiving information on the right hand side and won't let me sign anything.

New Here ,
Feb 07, 2017

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Fill and sign not working...only says retrieving information on the right hand side.

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Fill & Sign

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When I try to use Fill and Sign it says retreiving information on the right hand side and won't let me sign anything.

New Here ,
Feb 07, 2017

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Fill and sign not working...only says retrieving information on the right hand side.

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Fill & Sign

Views

166

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Feb 07, 2017 0
Adobe Employee ,
Feb 09, 2017

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Where are you using Fill & Sign?  In the web (Adobe Document Cloud https://cloud.acrobat.com), in Adobe Reader or Acrobat DC, or in an iOS device/app?  Also what Operating system and version are you using?  If it was in the web which browser and version?

Try restarting whichever application you were using Fill & Sign in and make sure the internet connection is working when opening Fill & Sign.  With a bit more information we should be able to help.

Thanks,

Josh

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