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where are my PDF files?

New Here ,
Sep 07, 2018

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All my PDF files I had on my computer as documents are now black... I subscribed to this program to edit the PDF file. Now I don't have my files.

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where are my PDF files?

New Here ,
Sep 07, 2018

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All my PDF files I had on my computer as documents are now black... I subscribed to this program to edit the PDF file. Now I don't have my files.

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44

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Sep 07, 2018 0
Adobe Employee ,
Sep 11, 2018

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Hi Gingerm,

Sorry to hear about the trouble.

As said, that the pdf documents became black. So is it the document icon became black or the content of the document became black?

The files are stored locally on your system. Can you please check if the other files are opening too? Please share the exact workflow.

It would be more clear to understand, if you share the screenshot of the files icon which are saved to your system.

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Regards,

Akanchha

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