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Where is the serial number for my PDF pack

New Here ,
Dec 02, 2017

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Hello!

I am trying to uninstall/refund the PDF pack which I purchased online. I cannot, however, find the serial number, which is something I believe I need to complete the de-installation.

On the following page,

Find your serial number​,

I am using option 2. I get to step 5, but I cannot find a "View all downloads" or a "downloads and serial numbers" option. Any advice?

Thanks!

Most Valuable Participant
Correct answer by try67 | Most Valuable Participant

There's no serial number for online-based subscriptions. The subscription is attached to your adobe.com account.

You can cancel it through here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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Where is the serial number for my PDF pack

New Here ,
Dec 02, 2017

Copy link to clipboard

Copied

Hello!

I am trying to uninstall/refund the PDF pack which I purchased online. I cannot, however, find the serial number, which is something I believe I need to complete the de-installation.

On the following page,

Find your serial number​,

I am using option 2. I get to step 5, but I cannot find a "View all downloads" or a "downloads and serial numbers" option. Any advice?

Thanks!

Most Valuable Participant
Correct answer by try67 | Most Valuable Participant

There's no serial number for online-based subscriptions. The subscription is attached to your adobe.com account.

You can cancel it through here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Views

215

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 02, 2017 0
Most Valuable Participant ,
Dec 03, 2017

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There's no serial number for online-based subscriptions. The subscription is attached to your adobe.com account.

You can cancel it through here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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