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I purchased the Adobe PDF Pack and when I open my Adobe Acrobat Reader DC, I cannot click on my document cloud. Can someone help me out with this? I haven't been able to open it for a while and I thought it was because I was using the free version of this program and so I purchased the service, but I still cannot open my DC. I went online and tried it that was as well and my DC will open, but it will not pull up my document. I get a message on the screen saying "Please wait".
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Hi Anthonya65465361,
As you said that the only Document Cloud storage is not opening, so could you check couple of things as suggested below and see if that works?
If that is checked, then temporary disable if any internet security software you have installed.
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Hi Anthonya65465361,
As you said that the only Document Cloud storage is not opening, so could you check couple of things as suggested below and see if that works?
If that is checked, then temporary disable if any internet security software you have installed.
Let us know the update on this.
Regards,
Akanchha