Why does convert return thin horizontal lines instead of text?

New Here ,
Aug 04, 2019

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Why does convert return thin horizontal lines instead of text?

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Most Valuable Participant ,
Aug 04, 2019

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It's possible there's no real text in the file, just images, or that there is text, but it's badly encoded.

Are you able to select the text when opening the file in Reader? If so, what happens when you copy it and paste it into another application?

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New Here ,
Aug 04, 2019

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Thank you for the your response. The document is readable in PDF and does not show anything but text.

In the result of attempting to convert it to WORD the few sort, thin lines appear, nothing else. I can copy the lines and paste them into a blank WORD document, but still there is no text.

Thanks.

Roy

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Most Valuable Participant ,
Aug 05, 2019

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I'm not talking about what you see, but about what the actual contents are. Please follow my instructions carefully.

Are you able to select, copy and paste the text from the PDF into another application and have it come out correctly?

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New Here ,
Aug 06, 2019

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I cannot copy from PDF with the version I have.

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Most Valuable Participant ,
Aug 06, 2019

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Then it's not real text.

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