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Why does My document disaapears when i click on fill and sign. what can i do?

Community Beginner ,
Dec 29, 2016 Dec 29, 2016

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My document disappears when I click on fill and sign. What can be done to fix?

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Adobe Employee , Jan 03, 2017 Jan 03, 2017

This sounds like a known issue that Adobe is looking into - the more users that can supply information to the employees on the right team the better they can figure it out...

There are several forum threads on it - see if these look like the same issue (is your issue in Acrobat or Reader, these threads are on Acrobat/Reader Fill & Sign) and if so try adding a comment to one of these for a reply from the Adobe team member:

Fill & Sign Issues

Why does my document dissapear when I select  "fill & sign"?

Fill & Sign does not load the file and displays blank screen

...

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Adobe Employee ,
Jan 03, 2017 Jan 03, 2017

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This sounds like a known issue that Adobe is looking into - the more users that can supply information to the employees on the right team the better they can figure it out...

There are several forum threads on it - see if these look like the same issue (is your issue in Acrobat or Reader, these threads are on Acrobat/Reader Fill & Sign) and if so try adding a comment to one of these for a reply from the Adobe team member:

Fill & Sign Issues

Why does my document dissapear when I select  "fill & sign"?

Fill & Sign does not load the file and displays blank screen

Thanks,

Josh

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