Why is the document language selection empty when trying to convert PDF's to Excel?

[rohanr96013709]

When Exporting PDF files, there is no selections available to choose from in the document language selection area, so that I can choose Excel.  Why is this the case?

[Adorobat]

Hi Rohanr,

Sorry for the delay in response.

As we have checked the account details using the email address you are logged into the forums, you have a subscription for Adobe Export PDF.

Could you let us know if you are trying to export pdf in Adobe Reader desktop application? If yes, try updating Reader to the latest patch using check for updates option help menu, reboot the machine after update and try again.

You can also export PDF using a web browser at this link: https://cloud.acrobat.com/exportpdf

For more info on Export PDF, visit this link: FAQ | Adobe Export PDF, Document Cloud

For any troubleshooting, visit this link: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if you need any help.

Shivam