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Why won't my PDF's print? I have Adobe Export PDF plan. Says check the printer for errors, but everything else prints.

New Here ,
Aug 28, 2018

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I can't get my PDF's to print.  I have Adobe Export PDF plan and using with MacBook and Canon PIXMA iX6820 printer.  Error message says check printer for errors. But printer works fine for everything else.

Thank you.  It’s been solved. Had to re-install the printer software.

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Why won't my PDF's print? I have Adobe Export PDF plan. Says check the printer for errors, but everything else prints.

New Here ,
Aug 28, 2018

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I can't get my PDF's to print.  I have Adobe Export PDF plan and using with MacBook and Canon PIXMA iX6820 printer.  Error message says check printer for errors. But printer works fine for everything else.

Thank you.  It’s been solved. Had to re-install the printer software.

[Personal information removed by the moderator]

TOPICS
ExportPDF

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125

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Aug 28, 2018 0
Adobe Employee ,
Sep 24, 2018

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Hi Ninac,

We apologize for the delay in response to your query.

Adobe Export PDF subscription and PDF printing are not interrelated to each other. Could you confirm when exactly you are getting the message? And what is the exact workflow that you follow?

In a mean while you can check the following troubleshooting steps-

1- Troubleshoot PDF printing in Acrobat and Reader  

2- Check the application update- Open Reader>Help>Check for update.

Regards,

Akanchha

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Sep 24, 2018 0
New Here ,
Sep 24, 2018

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Thank you.  It’s been solved. Had to re-install the printer software.

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Sep 24, 2018 0
Adobe Employee ,
Sep 26, 2018

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Awesome! Glad to hear that worked for you.

Thanks for sharing the update. Let us know if there is any further assistance is required.

Regards,

Akanchha

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Sep 26, 2018 0
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