• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Acceptor role is required to sign if an available signature box is available

Community Beginner ,
Mar 25, 2021 Mar 25, 2021

Copy link to clipboard

Copied

I have a form with a number of signature fields for different people depending on the use of the form.

There could be 3 people with required signatures, or up to 6 signatures (the last 3 being optional fields).

The issue arrives when there is 3 (less than 6) required signatures, and the 4th recipient is the "Acceptor" role.  When the form gets to the "Acceptor", there are 3 signatures, and 3 un-used (optional) signature boxes, but the Acceptor gets assigned the first avaiable signature box.

The end goal is to get the required number of signatures, and have the acceptor "accept/finalize" the document without needing to sign or interact directly with the docuement.

from the Adobe documentation:
```

Acceptor (enterprise)

Acceptors are mechanically the same as Approvers in that they do not need to apply a signature, but if form fields are assigned to them, they will be available as you would expect.

The Acceptor role is appropriate when the Recipient needs to acknowledge an acceptance of the Agreement without formally approving the content.
```

I also tried this with the roles:
"Certified Recipient"
"Approver"
and both of these gave the same results.  Im not sure if this is a bug, or intended behavior.


TOPICS
Adobe Sign forms , How to sign , Send documents

Views

894

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 25, 2021 Mar 25, 2021

Copy link to clipboard

Copied

additional info.

All signature fields are assigned to the "SignerX" role where X is the number/order assigned when added to the recipient list.. ie:
Signer1
Signer2
Signer3
...etc...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 29, 2021 Mar 29, 2021

Copy link to clipboard

Copied

LATEST

Is there any support on this forum..  it would help to get some responses so we can solve these issues and move forward to actually use this software...  or i can use my time to find a better solution that is actually supported and can fulfill our needs

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines