Access token

[abarnetson]

Why am I getting an "Access token provided is invalid or has expired" error message on my Apple Airbook when trying to access Adobe Document Cloud and sent a Adobe Sign Template?

Works fine on my iMac

[Meenakshi Negi]

Hi YvrBhoy,

Sorry for the delay in response.

Are you still experiencing the issue when trying to send the Adobe Sign template?

If yes, could you please share the exact steps you do when you get the error message?

Did you check if the error appears on sending that particular template? Try to check with other templates.

It would be helpful if you can share the screenshot of the error message you receive.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Let us know if you have any questions.

Regards,

Meenakshi

[abarnetson]

Will do!

Have not had time to get back to the Macbook issues.  Fixed on Airbook and iPad.